Shipping policy
Shipping Policy
At Angel Home, we strive to ensure your furniture arrives safely and on time. Please read our shipping terms carefully before placing your order.
Delivery Area
We currently deliver within the United Arab Emirates (UAE) only.
Delivery Timeline
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In-stock items are typically delivered within 1–2 business days.
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Custom-made furniture may take up to 3 months for production and delivery.
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Delivery dates are estimated, not guaranteed, and may vary due to production schedules, location, or third-party carrier delays.
Shipping Fees
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Free delivery is offered for orders above AED 5,000.
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For orders below this amount, standard delivery charges apply and will be calculated at checkout.
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Additional charges may apply for:
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Air freight
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Manual lifting
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Restricted access deliveries (e.g., no elevator, narrow entry points)
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Storage
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We offer 7 days of free storage once your order is ready.
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After this period, a storage fee of 150 AED per cubic meter per day will apply.
Delivery Terms
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Deliveries are arranged only after full payment (including storage and additional fees, if applicable).
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Our team does not move existing furniture in your space.
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We are not responsible for:
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Delivery delays due to restricted access or site limitations
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Property damage unless caused by company negligence
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Receiving Your Order
Please ensure that someone is available to receive and inspect the delivery. Any damages or defects must be reported to +971 56 770 9090 or support@angelhomestores.com within 3 days of receipt.
If you have any questions or need support with your delivery, feel free to contact us at:
📞 +971 56 770 9090 or support@angelhomestores.com